OUR POLICY

Use this page to learn more about TFF Academy policies.

Digital & Physical Products

All digital product sales are final. Please download all digital products upon receipt as links expire within a 30 day span. If you are having issues with a digital download link please contact customer service at: tffacademybiz@gmail.com.

All physical product sales are final. All products are processed and shipped within 5-10 days. You will receive tracking information at the email address provided at checkout. You may track your order at www.usps.com.

There are absolutely no refunds or exchanges.

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Classes, Coaching, & Mentorship

All classes are nonrefundable and nontransferable. TFF Academy is not responsible for missed classes. If a student misses a class that is taught again that student will not gain instant access and must register for that class again.

All business coaching services are nonrefundable and nontransferable. Failure to show up for coaching sessions without proper notice will result in coaching services being forfeited without rescheduling as an option. Clients are allowed ONE reschedule opportunity. If not honored client business coaching services are forfeited. 

 

All mentorship services are nonrefundable and nontransferable. Mentees may cancel mentorship at any time. Note, mentorship cancellation will result in immediate removal of all mentorship benefits and affiliations. 

© 2021 TFF Academy.